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“Standing Out in the Crowd, Through Crowdsourcing”

(August 7, 2014)

Understanding the Crowdsourcing Phenomenon The term crowdsourcing, is formed, by combining ‘crowd’ and ‘outsourcing’ together which basically means delegating work to a group of people so the tasks are divided. Through crowdsourcing, a group of individuals contribute towards a common task or project either answering questions, giving suggestions or even innovative ideas. The concept lets … Continue reading “Standing Out in the Crowd, Through Crowdsourcing”

First Ever Offline Business Directory Launched for Smartphones in UAE

(August 7, 2014)

A new app has been launched for smartphones with a business directory available to smartphone users’ offline. The app has been launched by Offline Mobile Business Directory LLC (OMBD). The app supports various mobile operating systems in use including Android, iOS, Windows Phone 8 and Blackberry. The app is available for free. The app provides … Continue reading First Ever Offline Business Directory Launched for Smartphones in UAE

Oman Air Offers New Website Design for Enhancing Customer Experience

(August 6, 2014)

New website design of Oman Air aims to provide better navigation, more information and efficiency for customers looking to travel with the airline. Oman Air has increased the level of customer convenience it offers, by letting customers make online bookings on their website and improving quality of check-in services delivered to customers. The new website … Continue reading Oman Air Offers New Website Design for Enhancing Customer Experience

Du Offers Customer Support Videos on YouTube

(August 6, 2014)

Customers can now benefit from Du’s innovative tool of YouTube videos, and get assistance by watching tutorials whenever they like. Du has reached out to its customers, by offering expert advice and tips on questions asked by customers.  The telecom company has used its Du YouTube channel as a platform to assist customers, by giving … Continue reading Du Offers Customer Support Videos on YouTube

5 Tips for Building Customer Loyalty

(August 5, 2014)

Customer loyalty is all about building customer attitude towards favoring a particular brand over others. There can be many reasons why customers prefer one brand over others which includes convenience, performance, reliability or familiarity to name just a few. Customer loyalty ensures people do not switch brands often. The process of building loyalty in customers … Continue reading 5 Tips for Building Customer Loyalty