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RTA Introduces E-Vouchers for Salik Recharge Service

(August 25, 2014)

Customers can now purchase e-vouchers from over 3000 departmental stores in the UAE for top up purposes. The Roads and Transport Authority (RTA) in Dubai, has publicized the introduction of a new Salik balance recharge service for customers via the e-vouchers. The service is now functional and is accessible across the whole country. RTA is … Continue reading RTA Introduces E-Vouchers for Salik Recharge Service

Nol Card Sales Rise by 52 Percent

(August 22, 2014)

Customers using the public transport service by the RTA, are satisfied by the convenience of the Nol card and continue to purchase them. Sales of the Nol cards have seen a rise from the time it was introduced in August 2009. As per the Roads and Transport Authority (RTA), sales of the cards have gone … Continue reading Nol Card Sales Rise by 52 Percent

Card Free Money Withdrawals Launched by RAKBANK

(August 21, 2014)

RAKBANK has initiated in delivering its customers with a convenient and efficient digital banking solution, through the launch of MobileCash. This brings to customers, the service of allowing them to withdraw cash and transfer it to their family or friends in UAE, via the use of a mobile phone. This ensures a convenient customer experience, … Continue reading Card Free Money Withdrawals Launched by RAKBANK

139 Fake Products Seized by Dubai Customs During First Half of 2014

(August 19, 2014)

Dubai Customs has seized 139 counterfeit items during the first half of 2014. The estimated value of the products seized by Dubai Customs is about AED 17.6 million. The counterfeit products impounded included sunglasses, watches, automotive spare parts, mobile phones, apparels, and accessories. The department has been working to counter all smuggling attempts as well … Continue reading 139 Fake Products Seized by Dubai Customs During First Half of 2014

In Focus: ThinkJar

(August 19, 2014)

Esteban Kolsky is the Principal and Founder of ThinkJar, an advisory and research think-tank focused on Customer Strategies. He has over 25 years of experience in customer service and CRM delivery, consulting, research, and advisory services.