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Ooredoo, a telecom company is planning to roll out a new customer service platform working on real-time basis. Through “Voice of the Customer” which is said to be the first of its kind in the MENA region, the real-time feedback collected will help the company efficiently and effectively meet the customer’s particular needs. The voice … Continue reading “Voice of the Customer” to be launched By Ooredoo

Customers of du can now use unlimited data to connect with social media via the social apps package. du has launched a new Unlimited Social Data Pack deal which lets customers have unlimited access to their most frequently used apps, such as Facebook, Twitter , WhatsApp and LinkedIn. Customers just need to subscribe to the … Continue reading Du introduces the, “Unlimited Social Data Pack”

Karen and Derry Thornalley are owners of EXPATMONEY.com. In this interview they discuss how EXPATMONEY.com has been able to help people who are planning to move abroad and they highlight some of the common concerns of expats.

Customers can now enjoy convenient and fast service, by registering for the electronic billing offered by DEWA. Dubai Electricity and Water Authority (DEWA) has decided upon sending electronic Green Bills to its customers from the end of the second quarter of 2015. DEWA initially launched the Green Bill, in August 2012, by sending out bills … Continue reading All DEWA Customers to Sign Up for Green Bills by 2015

The Roads and Transport Authority (RTA) has launched a new Ferry Line for passengers in Dubai. The line will run between Al Ghubaiba Station in Dubai Creek and Marina Mall further enhancing the tourist experience of Dubai. The new service is aimed to attract both families and individuals. The service is said to function between … Continue reading RTA Starts New Ferry Line in Dubai