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T-Connect Interactive Services Unveiled by Toyota in Bahrain

(October 24, 2014)

The exclusive distributor of Toyota and Lexus in Bahrain, Ebrahim K. Kanoo has introduced T-Connect, which offers an interactive way for customers to get directions and other forms of assistance during their commute. T-Connect is a fascinating application, available on all mobile platforms. The T-Connect telematics services enable users to access navigational information and off-road … Continue reading T-Connect Interactive Services Unveiled by Toyota in Bahrain

RTA Introduces New Packages for NOL Card Customers

(October 23, 2014)

The Roads and Transport Authority (RTA) in Dubai has launched new packages to accommodate customers wanting to subscribe on daily, weekly, monthly, quarterly or annual basis. The new packages will come into effect on 11th November 2014, along with the operation of Dubai Tram. The new packages not only offer customer convenience, but also offer … Continue reading RTA Introduces New Packages for NOL Card Customers

In Focus: Standard Chartered Bank

(October 23, 2014)

Mr. Jaydeep Gupta is the Head Retail Clients, UAE and Head Integrated Distribution, UAE & MENAP at Standard Chartered Bank. In this interview he talks about the unique services being offered by his bank and how they are working towards exceeding customer expectations.

Emirates ID Unveils Robot for Customer Service

(October 22, 2014)

Emirates Identity Authority to launch a customer service robot, known as ‘Hamad’. After the tremendous success of the virtual assistant “Hamad”, which answered nearly 10,000 questions daily on the website, the Authority has decided to bring Hamad in physical form with plans to deploy the new robotic customer service across UAE before the end of … Continue reading Emirates ID Unveils Robot for Customer Service

Empower Introduces a New Customer Service Centre in Dubai

(October 22, 2014)

Empower opens its fourth customer service facility, with looking towards fulfilling customer needs and enhancing customer relations. Empower, the world’s largest district cooling services provider, has publicized the launch of its most recent customer service center in Dubai’s Business Bay area. Empower is looking to improve customer relations in the neighboring areas of this center, … Continue reading Empower Introduces a New Customer Service Centre in Dubai