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Ooredoo Launches Customer Service Platform in Kuwait

(November 20, 2014)

Ooredoo Kuwait announced the launch of ‘Voice of Ooredoo Customer Experience’ (VOCE), which enables real-time customer service interactions. This initiative will help the telecommunication company receive, analyze and respond to customer queries. Ooredoo became the first telecom operator to use ‘Voice of Ooredoo Customer Experience’ (VOCE) technology, which allows real-time feedback. This will allow the … Continue reading Ooredoo Launches Customer Service Platform in Kuwait

Tips to Enhance Customer Service During Shipping

(November 19, 2014)

Creating a positive experience for shoppers cannot be achieved unless there is a focus on customer service during shipment of their products. The modern customer demands to effortlessly receive the items once he or she has made payment through the shopping cart online. Let’s evaluate some useful tips to boost customer satisfaction during delivery of … Continue reading Tips to Enhance Customer Service During Shipping

20 Screen VOX Cinemas to Open at Yas Mall

(November 18, 2014)

Majid Al Futtaim Cinemas will be launching a new multiplex at Yas Mall in Abu Dhabi with as many as 20 screens. The multiplex will feature all the latest technologies and innovations under one roof including the single largest cinema screen of 23.5 meters wide. The latest initiative aims to redefine cinema experience for moviegoers … Continue reading 20 Screen VOX Cinemas to Open at Yas Mall

Tools for Expanding Customer Base

(November 18, 2014)

With the boom in information technology, there has been quite a bit of creativity in ways that firms sell their products. Entrepreneurs are increasingly looking for new and innovative methods through which they may expand their customer base and consequently gain higher revenues. The objective is to make sure that businesses keep evolving and adapting … Continue reading Tools for Expanding Customer Base

Self-Service Machines in Qatar to Streamline Payment Process

(November 18, 2014)

Vodafone and QNB in collaboration have introduced self-service machines in Qatar for customers to easily pay their bills. These machines will be placed across several stores. In total, 19 locations in Qatar will be equipped with 25 self-service machines, while in the first phase 19 machines have already been set up in 14 different locations. … Continue reading Self-Service Machines in Qatar to Streamline Payment Process