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News

What’s in the headlines

LATEST

Commercial Bank of Dubai Launches New Ras Al Khaimah Branch for Customers
Jun
16

Commercial Bank of Dubai Launches New Ras Al Khaimah Branch for Customers

Digital initiatives at the new branch to improve customer experience. Commercial Bank of Dubai has opened a new branch in Ras Al Khaimah. The new branch was inaugurated by H.H. Sheikh Ahmad bin Saqr Al Qassimi, Chairman of Ras Al Khaimah Free Trade Zone. H.E Saeed Ahmed Ghobash, CBD Chairman of the Board and Peter … Continue reading Commercial Bank of Dubai Launches New Ras Al Khaimah Branch for Customers

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Commercial Bank of Dubai Launches New Ras Al Khaimah Branch for Customers
Customer Loyalty Month Launched by UAE Exchange
Jun
12

Customer Loyalty Month Launched by UAE Exchange

UAE Exchange has launched Customer Loyalty Month which will mark a month-long celebration till June 30th. The organization plans to have various contests and promotions. Customers will be invited to participate and avail the special offers. During the first event, 15 customers were rewarded for their loyalty. During the event, Varghese Mathew, Country Head, UAE … Continue reading Customer Loyalty Month Launched by UAE Exchange

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Al Khaliji Launches New Mobile Banking App for Customer Convenience
Jun
09

Al Khaliji Launches New Mobile Banking App for Customer Convenience

The app comes with a new interface and improved security features for a better banking experience. Al Khalij Commercial Bank (al khaliji) Q.S.C has announced the launch of its new and improved mobile application. The new initiative is part of the bank’s long term strategy to provide convenient and streamlined banking services to all customers. … Continue reading Al Khaliji Launches New Mobile Banking App for Customer Convenience

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Dubai Customs Launches “Mestanis” Campaign to Measure Customer Satisfaction
Jun
08

Dubai Customs Launches “Mestanis” Campaign to Measure Customer Satisfaction

The new service has been launched in response to H.H. Sheikh Mohammed bin Rashid’s vision to measure customer happiness with government services. Dubai Customs announced the launch of “Mestanis” campaign, in which customers can rate their experience regarding the services provided to show if they are happy or not. Dubai Customs plans to implement the … Continue reading Dubai Customs Launches “Mestanis” Campaign to Measure Customer Satisfaction

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Emirates NBD Enables Customers to Deposit Cheques via Mobile App
Jun
04

Emirates NBD Enables Customers to Deposit Cheques via Mobile App

Emirates NBD announced the launch of its mobile cheque deposit facility, which offers customers the convenience of depositing their cheques via its mobile banking app. The latest initiative is an extension to the wide array of digital banking services offered by the bank. Customers simply have to capture the image of the cheque and upload … Continue reading Emirates NBD Enables Customers to Deposit Cheques via Mobile App

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Contactless Payment Introduced for Customers by National Bank of Oman
Jun
03

Contactless Payment Introduced for Customers by National Bank of Oman

The revolutionary technology aims to enhance customer experience by adding convenience and saving time. National Bank of Oman (NBO) announced the launch of its pilot project for contactless payment. Ahmed Al Musalmi, CEO of NBO said that the new service will enhance and enrich the customer experience. The project has been developed in collaboration with … Continue reading Contactless Payment Introduced for Customers by National Bank of Oman

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CBI Offers Enhanced Customer Experience With Newly Furbished Branch in Ras Al Khaimah
Jun
02

CBI Offers Enhanced Customer Experience With Newly Furbished Branch in Ras Al Khaimah

The Chairman of Ports and Customs Department of the Emirate of Ras Al Khaimah, HH Sheikh Ahmad Bin Saqr Al Qasimi inaugurated the newly renovated branch of Commercial Bank International (CBI) in Al Hamra Ras Al Khaimah. The Chairman of CBI, Mr. Mohammad Sultan Al Qadi along with Chief Executive Officer (CEO) of the Bank, … Continue reading CBI Offers Enhanced Customer Experience With Newly Furbished Branch in Ras Al Khaimah

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Mobily’s Partnership With Accenture Promises to Enhance Customer Experience
May
27

Mobily’s Partnership With Accenture Promises to Enhance Customer Experience

Mobily customers in Saudi Arabia will benefit from the agreement with Accenture as it will speed the service delivery. Etihad Etisalat (Mobily) in an announcement revealed that it has signed a SR180 million ($48 million), three-year contract with Accenture. The partnership will help speed up delivery and enrich customer experience for all Mobily subscribers in … Continue reading Mobily’s Partnership With Accenture Promises to Enhance Customer Experience

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Zain KSA Reduces Call Rates for Customers
May
26

Zain KSA Reduces Call Rates for Customers

Zain KSA, a leading Telecom company, has introduced a streamlined billing scheme for all its customers. Zain KSA customers will be charged a unified flat rate of 19 halalas per minute to all on-net and off-net destinations. This step comes as a result of a decision announced by the Communication and Information Technology Commission to … Continue reading Zain KSA Reduces Call Rates for Customers

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Emirates ID Relocates Customer Service Centre in Al Ain
May
21

Emirates ID Relocates Customer Service Centre in Al Ain

The Al Quaa Customer Service Centre at the Al Ain Municipality building has been shifted to the Emirates Post central building in the same region. Emirates ID instructed all its customers to visit the new customer center for future requests and services. The center offers various services like enrollment of newborns in the population register … Continue reading Emirates ID Relocates Customer Service Centre in Al Ain

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