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139 Fake Products Seized by Dubai Customs During First Half of 2014

(August 19, 2014)

Dubai Customs has seized 139 counterfeit items during the first half of 2014. The estimated value of the products seized by Dubai Customs is about AED 17.6 million. The counterfeit products impounded included sunglasses, watches, automotive spare parts, mobile phones, apparels, and accessories. The department has been working to counter all smuggling attempts as well … Continue reading 139 Fake Products Seized by Dubai Customs During First Half of 2014

In Focus: ThinkJar

(August 19, 2014)

Esteban Kolsky is the Principal and Founder of ThinkJar, an advisory and research think-tank focused on Customer Strategies. He has over 25 years of experience in customer service and CRM delivery, consulting, research, and advisory services.

Four New Retail Service Points Opened by DHL

(August 18, 2014)

DHL has further increased its market reach in UAE by opening outlets in Ibn Battuta Mall, Oasis Mall, Arabian Ranches, and DHL Meydan. The addition of these four new points has increased DHL’s network to 28 service outlets. On this occasion, Marketing and Direct Sales Manager Mr. Elliott Santon said that DHL fully recognized a … Continue reading Four New Retail Service Points Opened by DHL

Du Revamps Online Shopping Experience

(August 15, 2014)

Du Telecom in alignment with its vision for offering better customer service has launched shop.du.ae for enhancing online shopping experience of customers. The company has added improved features to the online shop as Du customers will be able to conveniently shop for products in English and Arabic languages. Customers will also be able to avail … Continue reading Du Revamps Online Shopping Experience

ADNOC Opens New Vehicle Inspection Center to Facilitate Customers

(August 12, 2014)

A new vehicle inspection center was opened up by Abu Dhabi National Oil Company (ADNOC) in Al Ain. The Mezyed Vehicle Inspection Center will be offering license renewal and vehicle inspection services. The ceremony was attended by CEO ADNOC Distribution Mr. Abdulla Salem Al Dhaheri and Head of Vehicles and Drivers Licensing Department at Abu … Continue reading ADNOC Opens New Vehicle Inspection Center to Facilitate Customers