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Samsung Continues Expansion in UAE With New Store

(May 27, 2014)

Samsung, ever expanding its presence in UAE region, has opened a new store in Deira City Centre. The new brand store has been opened in partnership with the retailer Jacky’s. The store will showcase wide range of home appliances and electronic products. The company aims to provide personalized customer care via trained and courteous staff. … Continue reading Samsung Continues Expansion in UAE With New Store

Smart Taxi Training Centre Launched in Dubai

(May 26, 2014)

The first of its kind Smart Taxi Training Centre has been inaugurated in Dubai by Chairman of the Board and Executive Director of the Roads and Transport Authority (RTA) Mr. Mattar Al Tayer. RTA’s Drivers Affair Department will supervise the entire effort. The centre aims to provide training to taxi drivers of both on-demand and … Continue reading Smart Taxi Training Centre Launched in Dubai

Dewa’s Customer Suggestion Scheme Receives Accreditation

(May 26, 2014)

Dubai Electricity and Water Authority (Dewa) has been accredited with the prestigious ‘Gold Level’ award by ideasUK for its Customer Suggestion Scheme called eSuggest. MD and CEO of Dewa Mr. Saeed Mohammad Al Tayer spoke about Dewa’s efforts to improve its service, saying, “In line with the directives of His Highness Sheikh Mohammed Bin Rashid … Continue reading Dewa’s Customer Suggestion Scheme Receives Accreditation

RTA Ventures With Al Ansari Exchange to Offer Better Customer Service

(May 23, 2014)

A joint initiative has been launched by Roads and Transport Authority (RTA) and Al Ansari Exchange. Under the arrangement Al Ansari Exchange will collect RTA’s e-purse receipts. RTA launched e-purse service in 2013, offering a secure yet convenient way for payment of all transactions related to traffic fines, renewal fee for vehicle ownership and other … Continue reading RTA Ventures With Al Ansari Exchange to Offer Better Customer Service

Abu Dhabi International Airport Adds New “Passenger Screening Facility”

(May 22, 2014)

Abu Dhabi International Airport has opened a new transfer passenger screening facility at Terminal 3. This new facility is the authority’s continued commitment to the Capacity Enhancement Program (CEP). The program was first launched back in 2010. The airport has a target to increase its passenger handling capacity from 16 million passengers to 18 million … Continue reading Abu Dhabi International Airport Adds New “Passenger Screening Facility”