Author

In Focus: Ameen Al Darawsheh, Director Sales & Marketing, THE TORCH DOHA

(October 25, 2016)

Ameen Al Darawsheh, Director Sales and Marketing at THE TORCH HOTEL Qatar sheds light on various distinctive and innovative services at the hotel combined with a motivated long serving staff that merge together in providing a unique Customer Experience.

In Focus: Cameron Mitchell, CEO, VOX Cinemas

(October 17, 2016)

Cameron Mitchell, CEO of the VOX Cinema Network highlights how VOX is taking cinematic experience to a new level with various innovative firsts such as 4DX technology, the famed VOX Gold experience and exclusive kids’ cinema.

How to Express your Gratitude towards Customers Using Social Media

(October 14, 2016)

It is believed that words do not hold the gravity of actions. If you wish to show your gratitude and get through to your clients, a mere “thank you” each time won’t cut it. You must think of new and innovative ways of expressing your gratitude and show appreciation to customers on effective platforms. Social … Continue reading How to Express your Gratitude towards Customers Using Social Media

How to Use Social Media for Insightful Customer Feedback

(October 7, 2016)

Customer feedback is the most effective way for businesses to rectify their mistakes and improve service experience. However, gathering quick and honest feedback from clients has always been a challenging endeavor. With the increasing use of social media, more and more people are turning towards it. According to research by Conversocial, 43% customers want social … Continue reading How to Use Social Media for Insightful Customer Feedback

Tips on Building Customer Loyalty through Social Media

(October 6, 2016)

Social media has seen tremendous growth in the last decade with more and more apps and services launching. One of the best customer service practices for businesses is to maintain an online presence, they should be present on social media platforms to build trust with customers. This medium is fast, instant and responsive when it … Continue reading Tips on Building Customer Loyalty through Social Media