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RTA Introduces Electronic Purse for Smart Driver App

(January 30, 2015)

Owners can now use their smart gadgets to show their official documents through their Drivers and Vehicles app. The Roads and Transport Authority (RTA) has introduces a recent service called mStore service, which is an electronic purse for customers using its Drivers and Vehicles smart application. This service delivers customers with various features, such as … Continue reading RTA Introduces Electronic Purse for Smart Driver App

Short and Long Term Effects of Poor Customer Service Delivery

(January 30, 2015)

With the internet and globalization providing customers nearly limitless choices, power has shifted from businesses to consumers. Consequently, it’s the customers that are making the call now. This major shift in power has made it extremely tough for businesses to sustain differentiation on the base of price or product alone. This has left businesses with … Continue reading Short and Long Term Effects of Poor Customer Service Delivery

Emirates NBD and NCR Collaborate to Revamp ATM Experience in UAE

(January 29, 2015)

Emirates NBD and NCR Corporation have announced a partnership through which the bank has launched NCR’s Consumer Experience Banking (CxBanking) software – APTRA™ Activate. Emirates NBD is a leading bank in UAE while NCR Corporation provides consumer transaction technologies for various businesses and organizations. The new software runs on Windows 7 and provides consumers an … Continue reading Emirates NBD and NCR Collaborate to Revamp ATM Experience in UAE

Zain Bahrain Looks to Enhance 4G LTE Capacity

(January 28, 2015)

The leading network operator looks to increase network capacity by working on plans to expand it, in order to deliver better customer experience. Zain Bahrain has publicized its plans of expanding their network in order to raise the 4G LTE network capacity. Zain Bahrain introduced its recent network modernization plan in the beginning of 2014 … Continue reading Zain Bahrain Looks to Enhance 4G LTE Capacity

Wasl Properties Adds Two New Customer Service Centers in Dubai

(January 28, 2015)

Wasl Properties in an announcement revealed that it has opened two new customer service centers in Dubai to facilitate customers. The first one is located in Jumeirah while the second one is in district Souq in Deira. The new centers have been established to enhance customer experience and cater to the rising demands of customers, … Continue reading Wasl Properties Adds Two New Customer Service Centers in Dubai