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4 Ways Customer Feedback Can Help Reduce Costs

(March 4, 2015)

With various industries growing and flourishing, there has been a tremendous increase in the level of competition among companies. In order to stay competitive and offer the best customer service experience, it is essential to develop an effective feedback mechanism. If a company is able to generate honest, periodic and insightful feedback, it would help … Continue reading 4 Ways Customer Feedback Can Help Reduce Costs

Doha Bank Offers Tablet Banking Facility to Customers

(March 3, 2015)

Doha Bank, in an announcement, revealed the launch of Tablet Banking facility, which is part of the bank’s effort to offer digitalized banking experience and enhance customer service quality. The new digital account opening solution will enable customers to open an account with the bank and receive their debit card right there and then at … Continue reading Doha Bank Offers Tablet Banking Facility to Customers

First ZOOM Store Opens for Customers in Bahrain

(March 2, 2015)

After witnessing growth and success in UAE, Emirates National Oil Company (ENOC) has opened the first ZOOM store in Juffair. The recently opened ZOOM retail store in Bahrain will provide round the clock services to the residents of the region. The store will cater to all domestic needs of the residents including fresh fruits, vegetables, … Continue reading First ZOOM Store Opens for Customers in Bahrain

In Focus: Yas Mall

(March 2, 2015)

In an exclusive interview with CustomerService.ae Saoud Khoory, Deputy General Manager of Yas Mall, Abu Dhabi discusses various aspects of the mall that make it a unique and popular destination for shopping, dining and entertainment.

UAE Government Sector Employees Enrolled in Customer Service Excellence Diploma

(February 27, 2015)

The Ministry of Interior in a statement announced that a second batch of 500 students have enrolled in the Customer Service Excellence Diploma program. Colonel Mohammed Hamid bin Dalmouj Al Dhaheri, Strategy and Performance Development Director General chaired an introductory meeting on the program at the General Secretariat of the Office of H.H. Deputy Prime … Continue reading UAE Government Sector Employees Enrolled in Customer Service Excellence Diploma