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Warba Bank Launches Numerous New Services Under “Murabaha Express”

(March 12, 2015)

In a bid to enhance customer service experience, The “Murabaha Express” is set to offer special services to customers in the personal finance sector. The new service by Warba will facilitate customers to purchase financial products and services in compliance with Shariah law and personal finance regulation. Head of Personal Financing Waleed Al-Musallam said that … Continue reading Warba Bank Launches Numerous New Services Under “Murabaha Express”

4 Common Mistakes Which Can Hurt Your Customer Satisfaction Levels

(March 11, 2015)

Every business strives hard to create a strong and lasting relationship with its customers. It is crucial for every brand to maintain a certain standard of customer service in order to retain its clientele. However, some businesses go overboard in employing ways for customer conversion and feedback which results in annoying the customers rather than … Continue reading 4 Common Mistakes Which Can Hurt Your Customer Satisfaction Levels

Etisalat Grows Its Roaming Coverage to Facilitate Business Customers

(March 11, 2015)

Business customers can now utilize the Travellers Pack to track their international usage data spending when on roaming. Etisalat has increased its network for Business Traveller Packs to 248 operators through 105 countries without any extra charges. The Business Travellers Pack varies from one-off packs to one monthly repeating packs. The prices of these packs … Continue reading Etisalat Grows Its Roaming Coverage to Facilitate Business Customers

3 Smart Tips for Adding Personal Touch to Online Customer Service Interactions

(March 10, 2015)

The business world has witnessed a major shift in how customer service is delivered to the customers. With the advent and popularity of the internet as a means of communication, it has become exceedingly easier for company representatives to stay in touch with customers and communicate with them. However, this channel of communication has had … Continue reading 3 Smart Tips for Adding Personal Touch to Online Customer Service Interactions

Bank Sohar Enables Customers to Pay Bills and Make Inter-Bank Transfers

(March 9, 2015)

Customers of the bank will now be able to enjoy the effortless service of making instant inter-bank transfers within Oman. In an attempt to provide more value added services to customers, Bank Sohar will now allow customers to transfer funds to all local banks in Oman, in addition to Online Bill payment facility. The two … Continue reading Bank Sohar Enables Customers to Pay Bills and Make Inter-Bank Transfers