Usman Ghani (October 16, 2015)
Customerservice.ae brings Exciting DIY Training Games to GITEX 2015, Visit our booth to check these out!
Usman Ghani (October 15, 2015)
In an exclusive interview, Chayne Brand, Marketing Director for Audi, Middle East highlights Audi’s commitment towards offering superior customer experience.
Usman Ghani (October 14, 2015)
Building a sustainable brand is perhaps the most important and the most time-taking process for businesses. After the development of a product or service, it is essential for a business to work on its brand, shape its personality, and manage its reputation. Incorporating Digital Technology The advent of modern digital technologies have paved the way … Continue reading Brand Building through Quality Customer Service
Usman Ghani (October 13, 2015)
75% of customers managed to complete transactions in 6 minutes in the first eight months of 2015. Dubai Chamber of Commerce and Industry has succeeded in reducing the waiting time and transaction time for customers which is a factor leading towards enhanced customer satisfaction. According to the Dubai Chamber, the number of customers who completed … Continue reading Dubai Chamber Reduces Transaction Time for Customers
Usman Ghani (October 13, 2015)
The extensive use of digital devices and channels has changed the buying behavior of customers. Therefore, it has become even more important for businesses to keep a track of the digital habits of consumers. In order to exceed the expectations of customers today, it is vital for businesses to know who iCustomers are and what … Continue reading Understanding the Digital Needs of “iCustomers”