The Customer Charter of Ajman Tourism Development Department (ATDD) is looking to increase the information given to customers regarding the services being delivered. ATDD introduced its Customer Charter on day two of the Arabian Travel Market 2014. The goal of the ATDD customer charter is to enhance a customer’s knowledge and provide him or her … Continue reading Ajman Tourism Introduces Customer Charter at the ATM Conference
Restaurants do not just serve food, they provide an entire ambience which keeps the customers coming back for more. Industries serving either businesses or consumers have adapted technology to gain a competitive edge and the restaurant industry is no different. Technology cannot only help improve customer service but also increase the level of engagement which … Continue reading How Restaurants Can Use Technology to Improve Customer Service
A new system called “Find Your Car” is being tested by Dubai Mall which would help customers easily locate their lost cars. The visitors need to enter the license plate number in the system which in response to the search, will display the vehicle’s picture and location in the mall. A representative of Emaar Malls … Continue reading Dubai Mall to Introduce System to Help Visitors Locate Cars
Usman Ghani (May 6, 2014)
The Zabeel area has been decided upon for the initiative of the Personal Rapid Transit (PRT) system. Dubai is planning on launching a new form of transport for its people, the high-tech podcars. PRT lets passengers sit in a private, single car transit system, which links passengers to other transport networks, without any stops in … Continue reading Dubai to Welcome Podcars in a Few Years
How do I provide excellent customer service at my retail store? How about my restaurant? The airline industry? While customer services experts are bombarded with such questions, it is indeed a rare occasion to come across someone concerned with providing exceptional client service at educational institutes. The education industry at the end of the day … Continue reading 5 Customer Service Tips For Universities Handling Student Admissions
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