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Etisalat, one of the leading telecom operators of UAE has announced its plans to offer mobile parking services to customers in Sharjah, Dubai and Abu Dhabi. The company plans to eventually spread this service all across the UAE. The purpose of this launch has been to support smart government initiatives in UAE. The customers in … Continue reading Etisalat Unveils Mobile Parking Services for Customers

To arrange and manage a trade show or a consumer fair can be quite challenging if it is not organized systematically. The importance of trade shows is essential for businesses to interact and grow their web, in order to build market share and generate profits. Exhibitors invest large amounts from their budgets to have a … Continue reading Trade Shows: How to Deliver Customer Service to Exhibitors?

Customer service normally doesn’t get the attention that it deserves when companies are traversing the early expansion stage. All the energy is reserved for sales and lead generation, which are the growth “shoo-ins”, for the management. As firms grow initially the focus on customer retention is not as much as it should be, which can … Continue reading How Customer Service Impacts Firms’ Revenue

Destaque Awards were given to Etihad Airways for excellent customer experience and commendable onboard services. Etihad Airways, the UAE based airline, has won the awards for “Best Airline in the World” and “Best International Airline” at the Destaque Awards in Brazil. The awards bring together participants from 21 categories, ranging over multiple segments such as … Continue reading Etihad Honored As Best Airline at the Brazil Awards

Emirates National Oil Company (ENOC) has added new stores to its chain of convenience retail outlets. One of the three ZOOM stores has been opened in Cluster A of Jumeirah Lake Towers which is a franchise. The two other stores which are company operated include one in Deira and the other in Umm Hurrair Apartments, … Continue reading ENOC Adds Three New Stores in Dubai