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Customer Service Best Practices Shared by Emirates Airline

(June 23, 2014)

A workshop was recently held by Ministry of Labor where Emirates Airlines representatives shared customer service best practices. The airline representatives demonstrated practical skills useful in managing employees and marketing services offered. Tactics for handling different types of customers as well as skills to master the art of time management were also demonstrated. Speaking on … Continue reading Customer Service Best Practices Shared by Emirates Airline

93 Percent of Dubai Tram Almost Completed

(June 23, 2014)

Completion of tramway’s station was checked by Chairman Mattar Al Tayer, who visited the site to monitor progress. Dubai’s Roads and Transport Authority (RTA) has publicized that the Dubai Tram project is almost 93 percent completed, as per the state news agency WAM.  RTA’s Executive Director and Chairman Mattar Al Tayer visited the tram site … Continue reading 93 Percent of Dubai Tram Almost Completed

Du Launches Second Signature Shop At Mirdif City Center

(June 20, 2014)

Customers of du can now avail quick and convenient services at the new Mirdif City Center signature shop. Du has launched another signature shop in Mirdif City Centre to expand its network reach and improve service quality. The new shop was inaugurated by HE Abdullah Al Shamsi, du’s Board Member, in the company of other … Continue reading Du Launches Second Signature Shop At Mirdif City Center

DHL Enhances Services by Investing in a DH100 Million Facility

(June 20, 2014)

New DHL facility in UAE will improve customer experience by increasing the efficiency of sending and receiving shipment via the courier service. DHL has opened a Dh100 million state-of-the-art facility at Meydan, with the objective to enhance future logistics in UAE and help improve the global connectivity and reach of UAE. “Being located between Dubai … Continue reading DHL Enhances Services by Investing in a DH100 Million Facility

Du Will Be Using Nokia’s IMS to Improve Service Quality

(June 19, 2014)

Nokia’s IMS will help Du provide its customers with a seamless multimedia experience on all devices. Du, one of UAE’s leading telecom provider has made a contract with Nokia to use its IP Multimedia Subsystem (IMS), and improve the customer experience it offers to users. The installation of the IMS will enable du’s customers to … Continue reading Du Will Be Using Nokia’s IMS to Improve Service Quality