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Mobily Unveils New “iHealth” Devices for Customers

(December 11, 2014)

Mobily upholding its tradition of innovation and the use of latest technology recently launched “iHealth” devices which are designed to monitor and report physical activities. Mobily is a leading telecommunication company in KSA and the first to launch iHealth devices. “iHealth” portfolio includes a total of 4 devices. These include two blood pressure monitors, one … Continue reading Mobily Unveils New “iHealth” Devices for Customers

4 Customer Touchpoints Businesses Should Focus On

(December 11, 2014)

Customer touchpoints are ways customers interact with a business on many levels and experience the offerings of a company, such as a product or service. Simply put, customer touchpoints are your company’s points of contact with the customer from the beginning till the end. To understand and master customer touchpoints, the core objective should be … Continue reading 4 Customer Touchpoints Businesses Should Focus On

STC Enables Billing of Google Play Purchases Directly Through Carrier

(December 10, 2014)

The leading telecommunication company in KSA, STC has launched a direct carrier billing service with Google, which will allow all STC customers to pay for their Google Play purchases with their monthly mobile bill or prepaid accounts. Google Play Store is the official hub for all applications on all android devices including smartphones and tablets. … Continue reading STC Enables Billing of Google Play Purchases Directly Through Carrier

How Customer Profiling Can Help Your Business

(December 10, 2014)

Businesses are increasingly trying to tap into the minds of their customers in order to cater to their needs more effectively. By identifying who the customer is, they can be a step closer to knowing what he wants. Customer profiling essentially means getting to know your customer, and then designing tailor-made products and services specifically … Continue reading How Customer Profiling Can Help Your Business

4 Customer Service Tips for Running a Taxi Agency

(December 10, 2014)

The importance of quality service offered by taxis cannot be highlighted enough. Demand for taxis are always on a high and taxi agencies must ensure they have the essentials going right for them in order to stay at the top of the competition. Let’s look at some basics that every taxi driver and agency should … Continue reading 4 Customer Service Tips for Running a Taxi Agency