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Etisalat Launches Dedicated Call Center to Provide Better Service

(December 16, 2014)

Etisalat has introduced a dedicated call center to exclusively serve small and medium sized business customers in UAE. Salvador Anglada, Chief Business Officer at Etisalat outlined the significance of small and medium businesses, since they contribute to the UAE economy in developing a culture of entrepreneurship among young people. He also said that small and … Continue reading Etisalat Launches Dedicated Call Center to Provide Better Service

NBK Updates Mobile Banking App With New Features

(December 16, 2014)

National Bank of Kuwait has introduced new features for its mobile app which will improve the customer experience. One of the most important features of the app is that it is bilingual, an Arabic version is now also available. In order to meet the demands of the increasing number of customers, several other features have … Continue reading NBK Updates Mobile Banking App With New Features

Emirates Offers Passengers Free Wi-Fi Onboard A380 Planes

(December 12, 2014)

Emirates is offering 10MBs of free data to passengers onboard 51 of its A380 planes. The volume is enough to send emails, browse, tweet and use other social networking websites. The availability of free Wi-Fi will enhance customer experience since it would allow passengers to stay in touch with their family and friends, in addition … Continue reading Emirates Offers Passengers Free Wi-Fi Onboard A380 Planes

In Focus: Four Seasons Hotel

(December 12, 2014)

Mr. Rami Sayess is the General Manager of Four Seasons Hotel in Doha as well as the Regional Vice President overseeing Four Seasons hotels and resorts in Saudi Arabia, Bahrain, Kuwait, Azerbaijan and Turkey.

Emaar Introduces ‘Dubai Trolley’, A New Transit System

(December 12, 2014)

A new electric powered tram project called “Dubai Trolley” has been announced by Emaar which will start operating next year in Downtown Dubai. This ‘Hop-on hop-off’ transit system offers convenient commuting option to residents. Dubai Trolley with its 7 KM track will link important landmark locations of Dubai including Burj Khalifa, the world’s tallest building, … Continue reading Emaar Introduces ‘Dubai Trolley’, A New Transit System