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Mashreq, one of the leading banking institutions unveiled UAE’s first “Me-Life” credit card in partnership with Etisalat, continuing its quest for innovative banking solutions for customers. The new credit card aims to enhance customer experience by adding value through a powerful rewards proposition. Customers will be able to save money on their monthly expenditure on Etisalat services such … Continue reading Mashreq and Etisalat Introduce “Me-Life” Credit Card

As the holiday season begins, Emirates Airline’s latest booking figures show that this week will be the busiest of 2014, as a record number of passengers are set to travel. More than 80,000 people are expected to travel on 19th of December alone on a grand total of 240 flights. Passengers have been advised to … Continue reading Emirates Braces for Record Number of Travelers This Week

Hilton Worldwide in an official announcement revealed that the hotel chain has introduced digital check-in and room selection technology in more than 4,100 hotels across the world, 16 of which are in the United Arab Emirates. This technology allows customers to check-in and choose their exact room from digital floor plans on their computers, tablets … Continue reading Hilton Introduces Digital Check-in for Customers

United Projects for Aviation Services Company has unveiled the new parking system at the airport car park. The new system at Kuwait International Airport is set to streamline the parking process through automated ticketing and processing. This system will provide customers with faster and improved parking services. The parking system includes automated pre-pay systems and … Continue reading New Parking System at Kuwait International Airport to Facilitate Customers

Amidst growing competition, one of the main factors which can help a company differentiate itself and retain customers is exceptional customer service. Companies need to adopt innovative methods to enhance the experience of their customers. Businesses need to think different, in order to act different. How can companies provide customer service which is unconventional and … Continue reading Out of the Box Strategies for Customer Satisfaction