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Global Retailers Bid to Open For New Terminal at Abu Dhabi Airport

(February 14, 2014)

Abu Dhabi Duty Free has invited international retailers for bidding for its new terminal which will be functional in July 2017. Owing to its outstanding infrastructure, Midfield Terminal Building (MTB) would be a vital hub for the massive transits taking place at the airport. According to an estimate almost 30 million passengers would be transiting … Continue reading Global Retailers Bid to Open For New Terminal at Abu Dhabi Airport

Customer Service – The Do’s and Don’ts

(February 14, 2014)

Employ these Do’s and Don’ts of customer service and achieve outstanding customer satisfaction. Do remember to leave your anger and frustration at home. Tolerance level for bad behavior = nil! Don’t let laziness get to you. You have to be on your toes all the time. Customers want to see a jolt of electricity run … Continue reading Customer Service – The Do’s and Don’ts

Time And Speed Is Everything for Today’s Customers

(February 13, 2014)

Are you losing your customers to your competitors due to slow and incompetent service? The goal in retaining your customers is not only achieved through the customer tools or software your company owns, but also through the value they enjoy from your customer service. Creating an edge for your business can be achieved on the … Continue reading Time And Speed Is Everything for Today’s Customers

Pharmacy Steps Up to Ensure Customer Care by Providing Mobile Alerts

(February 13, 2014)

Planet pharmacy will be providing SMS alerts to customers on their mobiles for medication time and expiry dates. The inauguration of the pharmacy took place yesterday in Abu Dhabi by Shaikh Saqr bin Humaid Al Qasimi, Chairman of Planet Pharmacies. 142 outlets of the pharmacy are going to be providing text alerts to patients regarding … Continue reading Pharmacy Steps Up to Ensure Customer Care by Providing Mobile Alerts

Abu Dhabi Education Council Enhances Customer Outreach for the Better

(February 13, 2014)

In a bid to reach out to customers, Abu Dhabi Education Council (ADEC) has facilitated nine public schools across Abu Dhabi and Al Ain to issue as well as attest transcripts for public school students. Earlier, there were only three Customer Service Centers (CSCs) that offered these services. But now, ADEC has decided to raise … Continue reading Abu Dhabi Education Council Enhances Customer Outreach for the Better