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How To Provide Customer Service Through Twitter

(March 12, 2014)

The social media revolution has taken the world of customer service by storm, taking the competition amongst companies to a whole new level. Twitter is not only used as an effective marketing tool but also a medium to provide customer service and support. This trend is constantly growing as most top brands have a dedicated … Continue reading How To Provide Customer Service Through Twitter

Dubai Municipality Provides Workers With A New Dental Clinic

(March 12, 2014)

Workers of Dubai Municipality will be provided with better customer service and health care facilities. The Dubai Municipality has launched a dental clinic for its laborers in Al Muhaisna. Up to 8,000 workers will be able to access and benefit from this service which is the first of its kind being provided. The workers can … Continue reading Dubai Municipality Provides Workers With A New Dental Clinic

Is Your Company Protecting Customers From Phishing Attacks?

(March 12, 2014)

Running an online business comes with challenges such as online threats, frauds and phishing attacks. In a rapidly changing and competitive business environment, customers can easily shift loyalty to another company if they feel a lack of trust or a security concern with your online business. Companies spend millions on software’s that can secure the … Continue reading Is Your Company Protecting Customers From Phishing Attacks?

Smart Taxis in Dubai are now Operating with Sensors

(March 11, 2014)

Sensors in taxis will automatically turn the meter on when a passenger sits in the taxi. The Dubai Taxi Corporation (DTC) has fitted more than 2000 taxis with sensors that systematically run the taxi meters. The aim of the DTC is to make all the 3,914 taxis operate with these sensors. The sensors automatically start … Continue reading Smart Taxis in Dubai are now Operating with Sensors

DEWA Launches eComplain Portal to Facilitate Customers

(March 11, 2014)

DEWA aims to provide customers easy access to lodge complaints as part of the smart government initiative The Dubai Electricity and Water Authority (DEWA) has announced the launch of a unified eComplain portal (www.eComplain.ae) which will deliver the service of a one stop online medium for customers to register their complaints directly without any inconvenience. … Continue reading DEWA Launches eComplain Portal to Facilitate Customers