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UAE Cabinet to Improve Food Regulation Laws

(March 17, 2014)

The food safety laws have been made tighter so consumers have more protection and better customer service. Stringent food laws have been adopted by the cabinet in UAE to control and manage food safety and provide services that overlook and guarantee public health and safeguard the consumers. The government is looking to raise the standard … Continue reading UAE Cabinet to Improve Food Regulation Laws

200 Services of the RTA to Be Made Available on Smart Apps

(March 17, 2014)

RTA seeks insight from university students for smart apps to be made for customers using RTA services. The Roads and Transport Authority (RTA) has announced its plans of 200 road services to be on apps by next year as part of the Dubai Smart Government initiative. The idea of these smart apps will further enhance … Continue reading 200 Services of the RTA to Be Made Available on Smart Apps

3 Ways To Surprise Your Customer

(March 14, 2014)

Remember the last time a loved one surprised you with a gift and you were completely overwhelmed by the thought. Everybody loves surprises so why wouldn’t your customers? For building brand loyalty, surprise your way to the customers’ heart, ensuring a customer experience worth remembering. Here are some ideas that will surely delight your customers: … Continue reading 3 Ways To Surprise Your Customer

Your Route To Creating Amazing Customer Experience

(March 13, 2014)

Creating brand loyalty and retaining customers can be a challenge. The choices available to customers are growing by the second which puts businesses under pressure to perform. It turns out that the customer doesn’t need the business anymore but the business needs the customer really! Hence, providing quality customer experience has become a necessity for … Continue reading Your Route To Creating Amazing Customer Experience

Mystery Shopping – The Do’s and Don’ts

(March 13, 2014)

Mystery shopping, also known as secret shopping, is the art of analyzing a company’s customer connected services discreetly. Mystery shopping has been used for several years now in order to improve the customer experience, and has helped numerous companies gather vital insight into their business. Mystery shopping is a serious business and requires certain skills … Continue reading Mystery Shopping – The Do’s and Don’ts