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Etisalat Upgrading Customers from 2G to 3G Service

(March 31, 2014)

Etisalat will offer its customers with the first smartphone service with free 100 MB data for 6 months. Etisalat will be taking its customer service to a new dimension by offering the customers an upgrade from 2G to 3G service with the introduction of the UAE smartphone which is worth Dh 299 along with free … Continue reading Etisalat Upgrading Customers from 2G to 3G Service

3 Ways to Ensure Customer Satisfaction at Call Centers

(March 31, 2014)

Getting through to the customer service representative at a helpline is surely an achievement for customers, but being able to satisfy the customers and meeting their needs is a huge challenge for the representative. Companies need to train their employees in a way that they are motivated as well as skilled enough to deliver customer … Continue reading 3 Ways to Ensure Customer Satisfaction at Call Centers

Real Estate Investment Boom in UAE

(March 28, 2014)

UAE stock markets’ performance over the past week or so has vindicated the boom in real estate investment in the Emirates. On March 18th alone, Emaar Properties surged by nearly 5.4 percent to finish at Dh9.75. Other real estate stocks like Deyaar Development (4.13 percent), Union Properties (2.99 percent) and Arabtec (2.52 percent) all led … Continue reading Real Estate Investment Boom in UAE

RTA Establishes Customer Service Centre at JBR

(March 28, 2014)

The Roads and Transport Authority (RTA) has opened a customer service centre in Jumeirah Beach Residence (JBR) to make services more accessible and convenient for the residents in densely populated areas. Customers can get hold of a range of services including licensing, registration, parking and Nol services. Expressing his views on improving customer experience and … Continue reading RTA Establishes Customer Service Centre at JBR

Only Standardized Perfumes to Be Allowed Sale in UAE

(March 28, 2014)

A compulsory perfume standardization system is to be launched by Emirates Authority for Standardization and Metrology (ESMA) by July 2014. Perfume companies that do not comply with standards will not be allowed to make sales in the UAE market as of next year. This decision will protect customers from buying perfumes that do not meet … Continue reading Only Standardized Perfumes to Be Allowed Sale in UAE