Author

Asian Banker rewards ADCB as Best Retail Bank in UAE for 2014

(April 28, 2014)

Abu Dhabi Commercial Bank (ADCB) has once again been named the “Best Retail bank in the UAE” for the sixth time in a row by The Asian Banker. ADCB was given the award at the Retail Financial Services 2014 Awards ceremony which was hosted in collaboration with the Excellence in Retail Financial Services Convention, a … Continue reading Asian Banker rewards ADCB as Best Retail Bank in UAE for 2014

Dubai Hospitality Industry Customer Service Report

(April 28, 2014)

Abstract: There has been an air of excitement within the hospitality sector in Dubai. Boasting an occupancy rate of over 87%, Dubai has already become a premium tourist destination in the world. The hosting of World Expo 2020, has led to more ambitious targets for growth with the expected rooms available to double between 2013 … Continue reading Dubai Hospitality Industry Customer Service Report

A Look at Dubai Initiative 2021 and Customer Service

(April 25, 2014)

The Government Summit earlier this year played host to a very interesting announcement. Dubai is on its way to becoming a smarter city with the Dubai Government Initiative 2021. The project hopes to kick Dubai into the fast lane to integrating technology into everyday life. The perks? In the digital era, better tech makes for … Continue reading A Look at Dubai Initiative 2021 and Customer Service

5 Tips for Delivering a Social Banking Service

(April 25, 2014)

In order to offer a consistent service across all of its customer channels, banks must learn to encompass not only the traditional methods of communication such as in-branch, online banking tools and phone helplines, but social media as well. Multiple global banks are starting to take advantage of this highly transparent and demanding medium as … Continue reading 5 Tips for Delivering a Social Banking Service

Large number of visitors attended Gitex Shopper’s first day

(April 24, 2014)

Customers come to Gitex to learn about new deals and promotions offered by IT and Electronic companies. Mansour bin Mohammed bin Rashid Al Maktoum launched the Gitex shopper spring 2014 Edition. The largest IT and Electronics retail show of the region will be running till April 26 at the Dubai World Trade Centre. Gitex shopper … Continue reading Large number of visitors attended Gitex Shopper’s first day