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Residents Won’t Find Swapping Telecom Providers a Hassle Anymore

(December 24, 2013)

Residents can now switch telecom providers with continuing to keep their previous number. Customers of Etisalat and Du will now have the freedom to change their telecom networks but hold on to their numbers. This service will be available from the 30th of December on wards giving the customers the convenient experience of choosing the … Continue reading Residents Won’t Find Swapping Telecom Providers a Hassle Anymore

Positive Reinforcement to Encourage Good Driving

(December 24, 2013)

According to a recent study being carried out at UAE University, a positive reinforcement in customer behavior can greatly help to reduce over-speeding among motorists. Therefore, Abu Dhabi Traffic Police is raising awareness about speed with the smiling face speed indicator. On average, 30% of UAE drivers drive over the speed limit which could result … Continue reading Positive Reinforcement to Encourage Good Driving

Gap in Customer Service & Bad Experiences: A Grave Concern for Emirati Business Organizations

(December 20, 2013)

In today’s 21st century, UAE customers are fully aware of the unlimited purchasing choices available to them. Therefore it is important for business owners to put customers first and turn those customers into ‘repeat and return’ customers. Millions of dollars are lost every year because of the poor handling of customers by company staff. UAE … Continue reading Gap in Customer Service & Bad Experiences: A Grave Concern for Emirati Business Organizations

Locate Destinations with Ease: Provision of Gis For Sharekni Car-Pooling Users

(December 20, 2013)

Emirati residents who use the Sharekni Car-Pooling scheme will now be able to find their way with a geographic information system. GIS-based maps and visualizations can greatly assist users to identify their final destinations and geographical locations. Therefore, RTA Dubai has linked its Sharekni Program with the GIS system for improved customer experience. With GIS … Continue reading Locate Destinations with Ease: Provision of Gis For Sharekni Car-Pooling Users

Etihad Airways Has Partnered With Airbaltic to Provide a New Flight Route, Directly to Riga

(December 20, 2013)

The new direct route from UAE to Riga was celebrated in the inauguration ceremony that informed customers of the launch of the new route. Etihad Airways has partnered with AirBaltin, a Latvian carrier to offer direct flights from Abu Dhabi and Riga. The AirBaltin will be functioning on an Airbus A319 aircraft from this week … Continue reading Etihad Airways Has Partnered With Airbaltic to Provide a New Flight Route, Directly to Riga