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Largely affected by the economic recession, the courier service industry has struggled with profitability and growth. While domestic inflation and FOREX remains an issue, the increasing transportation and mileage costs have diminished margins worldwide. According to IBISWorld’s 2013 Global Courier & Delivery Services global market research report, industrial revenue has remained stagnant, growing at annualized … Continue reading Courier Service Giant looks at Drivers Within

Customer service plays a vital role in today’s highly competitive market. Between the ever increasing demand and heightened customer expectations, an organization must be able to identify market trends, buyer behaviors and key performance indicators in order to remain competitive and fulfill customers’ expectations at the highest level. An emphasis on customer service is therefore … Continue reading Customer Service in Emirates – A Challenge in a Diverse Culture

At the recently held World Travel Market in London it was Abu Dhabi in the limelight throughout. Abu Dhabi has recently taken gigantic strides in the Travel Industry Market. They have an ever growing range of tourist attractions to match their equally rich heritage. Abu Dhabi has managed to recreate it’s tradition through the help … Continue reading Abu Dhabi Takes The Spotlight At World Travel Market

The largest based media event in the Middle East and North Africa region is called CABSAT (Cable and Satellite Exhibition). This event is held on an annual basis and the upcoming one this year is said to be better than ever before. The 19th edition of CABSAT 2013 is being held at the Dubai Trade … Continue reading CABSAT: World’s Third Largest Digital Media Convention Making Ripples in the Region

Recent times have seen the use of internet grow substantially among the world’s population. The fact that more and more people have started going online for one reason or the other is hardly surprising given the statistics over the past few years. Currently the world registers over 2.2 billion internet users throughout. Global E-commerce revenue … Continue reading Online Purchasing Hightailing Traditional Shopping