Press Releases

Gulf Customer Experience Awards now open for entries!

(September 8, 2020)

September 8, 2020 – Dubai, U.A.E. is pleased to announce its partnership with the Gulf Customer Experience Awards 2021.

Gulf Customer Experience Awards, as part of the CX Week organized by Awards International, will be held for the sixth time in the Gulf region! The 5 day event will gather all CX experts from the region and beyond, to learn and celebrate customer experience achievements. The main event is on the 16th of February when the Awards Finals and Ceremony will take place.

Hosted by Awards International, Gulf CX Awards 2021 recognizes the best initiatives in a range of categories around customer experience and customer service.

Nominations are open until December 7th 2020. 

If you wish to enter, follow the instructions available here. Organizations can take advantage of the early bird discount till 22nd October.

The finalists’ initiatives will be presented in front of independent judging panels made up of experienced business professionals.

To help you win, we highly advise downloading the Plan2Win® guide that will help you understand the process of the awards, scoring system and all the important details. 

Coming from the world’s most credible awards company, the Gulf Customer Experience Awards 2021 is the place to be. Do not miss the chance – Enter today

Gulf Customer Experience Awards is the region’s premier celebration of CX excellence, and it will be held live in Dubai on 16th February 2021.

Brought to you by Awards International, the GCXA™ celebrates the incredible work done by CX professionals across the Gulf – and gives you a chance for the recognition you deserve!

Aleksandar Ilic, the Regional Manager of Awards International said: “We are thrilled to have as a partner for the Gulf Customer Experience Awards 2021. They are the leading publication in the region when it comes to customer service and CX and we couldn’t think of a better partner. After a year like 2020, we all have so many things to celebrate and be thankful for, and I think the categories in this edition of the Awards really reflect that.”

About is the only website in the GCC region which publishes best practices, expert interviews and in-depth articles to enhance customer experience for all types of businesses. We also offer experiential training workshops, DIY productivity game kits and all-in-one social media management for businesses looking to up their game.