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6 Reasons Why Customer Service Trainings Fail

(May 15, 2014)

Trainings help companies improve their employees’ soft skills, increase profitability and remain competitive within the industry. Customer service trainings are particularly targeted towards improvement of customer-company interactions. Why do some customer service trainings fail? Complexity of Training The purpose of any training is to inculcate certain skills in people. No matter how difficult the idea … Continue reading 6 Reasons Why Customer Service Trainings Fail

MasterCard to Open Processing Center in Dubai

(May 15, 2014)

MasterCard will soon open its first processing center in Dubai serving customers in the Middle East and North Africa (MENA). The center will provide services such as debit and prepaid processing, fraud risk services, customer care and analytics. Speaking on the occasion, President of MasterCard Global Processing Cathy McCaul highlighted the company’s global expansion policy … Continue reading MasterCard to Open Processing Center in Dubai

Emirates Islamic To Offer Retail Banking Services in Al Barsha

(May 14, 2014)

Emirates Islamic has announced the opening of its new branch in Al Barsha Mall, Dubai. The bank aims to offer retail banking services to Al Barsha residents. The branch was inaugurated by CEO Emirates Islamic, Mr. Jamal Bin Ghalaita while other senior bank officials were also present at the occasion. Opening of this new branch … Continue reading Emirates Islamic To Offer Retail Banking Services in Al Barsha

Next Generation E-Services to be offered by Emirates Post Group

(May 13, 2014)

Emirates Post Group will soon be offering cutting edge postal e-services to its customers on smartphones. Speaking to the media, Mr. Bin Karam, Chief Commercial Officer of Emirates Post Group reiterated his company’s commitment to increase global business volumes while realigning their strategy with the need to have an e-commerce enabled business presence. The company’s … Continue reading Next Generation E-Services to be offered by Emirates Post Group

Honeywell Technologies Offers Products for Safer Air Travel Experience

(May 12, 2014)

Honeywell offers different products and services designed for air travelers with an aim to improve the customer experience from the moment they step into the airport. The company is exhibiting products at the 2014 Airport Show being held at Dubai International Convention and Exhibition Centre running till May 13th. Norm Gilsdorf, President of Honeywell High … Continue reading Honeywell Technologies Offers Products for Safer Air Travel Experience