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Mashreq Offers Facility via Mobile

(May 16, 2016)

The new E-Account has been launched by Mashreq to offer customers in UAE a convenient online banking experience. This feature enables customers to open an account from the comfort of their homes.

In Focus: Rony Mourani, General Manager, Mall of Qatar

(May 16, 2016)

Rony Mourani, General Manager of the soon to open Mall of Qatar, describes the various dinning, shopping, entertainment outlets, facilities and services that the mall will be offering to visitors.

What Matters Most to Your Customers

(May 13, 2016)

For any business wishing to succeed, identifying and understanding what customers want is essential before initiating a sales and marketing strategy. Most businesses stress upon the existence of a customer-centric approach within their organizations. However, there is a wide range of customer needs that must be addressed in order to ensure complete customer-centricity. Every organization … Continue reading What Matters Most to Your Customers

Using Design Thinking To Enhance Customer Service Experience

(May 12, 2016)

Design thinking is a concept that enables business leaders to organize and structure the creative process effectively. Design thinking involves solution based thinking by using creativity and adopting a methodological approach. Design thinking is extremely useful for new product/service design and generation of new ideas for problem solving. There is a drastic shift in organizations … Continue reading Using Design Thinking To Enhance Customer Service Experience

5 Valuable Tips on Winning Customers for Life

(May 10, 2016)

Every business strives to create lasting customer relationships, however if you want to win customers for life, you need to be dedicated towards addressing customers’ needs in every possible way. If you want your customers to keep coming back to you, focus on providing exemplary service. Giving priority to preferences and expectations of your customers … Continue reading 5 Valuable Tips on Winning Customers for Life