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How to Create a Memorable Experience for Customers at a Product Launch Event

(June 3, 2015)

Product launch events have been gaining a lot of popularity as they allow companies to not only market their products more effectively; they also enable them to directly interact with their customers. With the correct approach and a little guidance businesses can easily pull off a successful event which is productive in terms of sales … Continue reading How to Create a Memorable Experience for Customers at a Product Launch Event

CBI Offers Enhanced Customer Experience With Newly Furbished Branch in Ras Al Khaimah

(June 2, 2015)

The Chairman of Ports and Customs Department of the Emirate of Ras Al Khaimah, HH Sheikh Ahmad Bin Saqr Al Qasimi inaugurated the newly renovated branch of Commercial Bank International (CBI) in Al Hamra Ras Al Khaimah. The Chairman of CBI, Mr. Mohammad Sultan Al Qadi along with Chief Executive Officer (CEO) of the Bank, … Continue reading CBI Offers Enhanced Customer Experience With Newly Furbished Branch in Ras Al Khaimah

Tips for Businesses to Rectify a Negative Customer Experience

(June 2, 2015)

These days, customers expect personalized experiences and services from brands. If a business succeeds at offering customers an engaging and memorable experience, it is likely to earn them loyalty for life. However, a negative customer experience not only makes a business lose its customers but tarnishes its image resulting in negative publicity which can do … Continue reading Tips for Businesses to Rectify a Negative Customer Experience

8 Simple Tips for CSRs to Cope With Stress

(May 28, 2015)

Customer Service Representatives have one of the most stressful jobs in the organization, since they are required to directly interact with different kinds of customers and help sort out their grievances. Constantly dealing with annoyed customers and effectively resolving their problems can be stressful for CSRs. In order to deliver consistent service; it is essential … Continue reading 8 Simple Tips for CSRs to Cope With Stress

4 Tips for Building a Better Customer-Brand Relationship

(May 27, 2015)

A strong customer-brand relationship increases your market share and profitability. Online shoppers who share a strong relationship with a brand tend to spend more. Customer experience has to be fulfilling at every customer touch point in order to add more meaning to the brand experience. Clients who are satisfied and have strong relations with a … Continue reading 4 Tips for Building a Better Customer-Brand Relationship