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Emirates NBD Collaborates with Uber to Bring Exclusive Offer for Customers

(August 6, 2015)

Emirates NBD, a leading bank in the United Arab Emirates, has now inked an exclusive deal with Uber to offer its customers more rewards on complimentary rides, credit cards as well as opportunities to win cash refund every hour. Uber is a company that enables riders to effortlessly contact drivers via a smartphone app. The … Continue reading Emirates NBD Collaborates with Uber to Bring Exclusive Offer for Customers

6 Strategies for Cosmetics Companies to Improve Customer Experience

(August 6, 2015)

The beauty care industry continues to grow as women all over the world buy makeup and skincare products. According to the Global Beauty Care Market (2014-2018) report, the beauty industry generated a revenue worth 379 billion US dollars in 2013 and this is expected to reach $461 billion by the year 2018. With so many … Continue reading 6 Strategies for Cosmetics Companies to Improve Customer Experience

Etisalat Increases Weekly Data Roaming Allowance for Customers

(August 5, 2015)

Etisalat, the leading telecom operator in UAE, has introduced a special summer roaming offer for its prepaid and post-paid customers, which includes the corporate clients. The special summer roaming offer will allow Etisalat customers to enjoy additional data allowance on their weekly roaming package, increasing their data limit from 1GB to 2GB in the same … Continue reading Etisalat Increases Weekly Data Roaming Allowance for Customers

Dubai Health Authority Unveils Customer Service Charter

(August 4, 2015)

In order to deliver efficient and timely services to its customers, the Dubai Health Authority (DHA) has revealed a customer service charter. His Excellency Humaid Mohammed Obaid Al Qatami, who is the chairman of the board of DHA, unveiled the customer service charter at the DHA headquarters. On this occasion, Al Qatami together with senior … Continue reading Dubai Health Authority Unveils Customer Service Charter

5 Essential Ways for Enhancing Digital Customer Experience

(August 4, 2015)

Over the past decade, the importance of digital customer service has increased tremendously as more and more people start using digital devices. Customer service has always been one of the most challenging domains of a business, since every customer has unique needs. The popularity of technology presents another challenge to deliver quality customer service experience … Continue reading 5 Essential Ways for Enhancing Digital Customer Experience