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5 Ideas to Bridge the Generation Gap between Customers and Representatives

(September 10, 2015)

Many businesses are faced with the problem of attracting and retaining millennial customers. According to Millennial Week 2014, out of the total world population, 1.8 billion are Millennials. The same report states that 7 out of 10 Millennials think it is their responsibility to share feedback with companies after having a good or bad experience. … Continue reading 5 Ideas to Bridge the Generation Gap between Customers and Representatives

Al Ansari Exchange Launches Self-Service Kiosks to Maximize Customer Convenience

(September 10, 2015)

Al Ansari Exchange, a foreign exchange and global money transfer company, has given its customers in UAE a new option to send money to their relatives and friends across the world at any hour of the day with the launch of its self-service kiosks. According to Al Ansari the kiosks are powered by MBME (Max … Continue reading Al Ansari Exchange Launches Self-Service Kiosks to Maximize Customer Convenience

5 Ways Bus Service Companies Can Offer Customers a Unique Travel Experience

(September 9, 2015)

Bus travel is considered a convenient and reasonable means of travelling by many commuters from one city to another. Although bus services have been around for ages now, customers always have to settle with the standard so called perks that travelling on a bus offers on long journeys, or at least what companies ‘think’ the … Continue reading 5 Ways Bus Service Companies Can Offer Customers a Unique Travel Experience

Oman Air Introduces New Multi-Segment Ticket Option for Customers

(September 8, 2015)

Oman Air has introduced a new multi-segment ticket option, called Oman Air Rahal for its customers. The new ticketing option offers Oman Air travellers an impressive discount of up to 30% on multiple Economy or Business Class seats on flights that travel between Muscat and various destinations across the Gulf region including Tehran. GCC destinations … Continue reading Oman Air Introduces New Multi-Segment Ticket Option for Customers

How to Retain Customers by Actively Motivating Employees

(September 8, 2015)

Employees are the first direct link between a company and its customers. This can classify as a make or break situation in terms of leaving an impression. In order to ensure customer satisfaction and retention, focusing on employees and motivating them to work is of the essence. To attain customer loyalty, you first need to … Continue reading How to Retain Customers by Actively Motivating Employees