Author

5 Tips for Small Businesses to Offer Stellar Customer Service

(December 21, 2015)

Great customer service is more than just greeting customers with a smile and serving them quickly. It involves creating the “wow” impact for your customers. The key to success for a small business is to offer exemplary customer service which keeps bringing customers back to you. Understanding the needs of customers, making them feel valued … Continue reading 5 Tips for Small Businesses to Offer Stellar Customer Service

5 Ways to Optimize Retail Customer Experience

(December 21, 2015)

The popularity of online retail avenues has drastically changed the way customers look at retail customer service and how companies need to go about delivering an experience that is in line with customers’ expectations. It is important for retailers to take into consideration a holistic perspective when designing a strategy for delivering optimal customer experience. … Continue reading 5 Ways to Optimize Retail Customer Experience

5 Tips for Managing Customer Grievances

(December 17, 2015)

At some point, all businesses will have to deal with customers who are dissatisfied with something or the other. It can be a real challenge to not only fix this grievance but also provide the kind of customer support which leaves them satisfied and makes them want to keep doing business with you. Keeping this … Continue reading 5 Tips for Managing Customer Grievances

Ooredoo to Provide Passengers on Qatar Airways with Wi-Fi Service

(December 15, 2015)

With the onboard Wi-Fi service sponsored by Ooredoo Qatar, customers can use portable electronic devices to access emails, browse the internet and also send messages via their smartphones.

How to Offer Unique Customer Service Solutions

(December 15, 2015)

Companies need to constantly innovate and improvise in order to offer better service to their customers. The success or failure of a company depends on how well customers are treated and what their perception is about the company. This is why it is essential to upgrade, enhance and at times completely revamp customer service standards … Continue reading How to Offer Unique Customer Service Solutions