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Customer Service Rating Awareness Workshops Organized By Emirates Post Group

(May 30, 2014)

A series of Customer Service Rating Awareness Workshops were organized by Emirates Post Group. The workshops were organized under 1st Postal Zone initiative. These workshops were organized to prepare for this year’s UAE Government Service Excellence Program. Ms. Thamna Sharifi, Director of the Zone, at Al Falah Post Office in Abu Dhabi spoke about the … Continue reading Customer Service Rating Awareness Workshops Organized By Emirates Post Group

Luxury Floor Added For Patients by Corniche Hospital

(May 30, 2014)

Abu Dhabi’s Corniche Hospital, in an effort to improve the quality of customer care and provide a luxurious experience to patients, has launched the first phase of luxury floor housing for 16 suites. Eleven of these are Deluxe Jasmine and five are Super Deluxe Orchid suites. Speaking on the occasion, COO and Deputy CEO Dr. … Continue reading Luxury Floor Added For Patients by Corniche Hospital

DHA Starts “Leaders at Your Service” Plan

(May 29, 2014)

Customers will now be able talk to experts and seniors about customer service in various departments. The Dubai Health Authority (DHA) has introduced the ‘Leaders at Your Service’ program to deliver customers a platform to talk about their complaints, experiences and even provide feedback to various leaders at DHA. Sheikha Al Rahoomi, Director of Customer … Continue reading DHA Starts “Leaders at Your Service” Plan

4 Customer Service Tips for Small Businesses

(May 29, 2014)

Customer service can be a make or break factor for small businesses. You can attract customers to your business; make a sale, then what? Until you are providing a satisfying client experience, you can wave your clientele goodbye. What are small businesses worried about most? Engaging more people in business activity. What should startups be … Continue reading 4 Customer Service Tips for Small Businesses

Etisalat Group and PCCW Global Sign Agreement for Voice Interconnection

(May 29, 2014)

A group framework agreement has been signed between PCCW Global (Hong Kong’s major telecom service provider) and Etisalat Group (A telecom service provider with operations in 19 countries including Asia, Middle East and Africa) for voice interconnection. This agreement will give access to PCCW Global’s international IPX network, ensuring seamless delivery of end-to-end voice and … Continue reading Etisalat Group and PCCW Global Sign Agreement for Voice Interconnection