For any business to survive in the long run, your focus needs to be on the people you are doing business with and providing them with reasons to continue doing so. Changing the culture of your organization into a customer-centric one, will keep your customers happier and keep the business coming. It is beneficial for … Continue reading 8 Steps for Creating a Successful Customer Service Plan
International Bank of Qatar (IBQ) has been awarded Best Customer Service Award for the fifth year at the annual Banker Middle East Industry Awards 2014 event organized in Dubai Emirates Towers. The award recognizes IBQ’s efforts to introduce new technologies, offer value added products, human capital and raising customer service standards to a higher level … Continue reading International Bank of Qatar Wins Best Customer Service Award
Usman Ghani (June 5, 2014)
The Department of Transportation (Dot) in Abu Dhabi has recently published a tender inviting companies for constructing and upgrading 300 bus stops in Abu Dhabi city and suburbs. The goal of the modification is to reduce time spent by commuters in reaching from one bus stop to another. More bus stops will also be built … Continue reading More Bus Stops in Abu Dhabi Soon
The implementation of Mobile Wallet was formally launched by UAE Banks Federation on Wednesday. The payment solution, originally unveiled earlier this year, has been developed by nine special committee members belonging to various banks. In extension of Dubai Government’s Smart Initiative, 90 services have been identified which will require digital payment solutions. The interface built … Continue reading UAE Banks Federation Launches Mobile Wallet
The Emirates Identity Authority has received the Arab Excellence Awards Academy’s “Excellence Shield” for the E-transactions category. The award was accepted by Nasser Al Mazrouei, Executive Director of Service Centers Operations, at the Award Ceremony on Tuesday. The Emirates Identity Authority’s attempt at improving their service quality and transformation towards M-government in the UAE has … Continue reading Emirates Identity Authority Wins Award for E-Transaction Services
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