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Emirates Post Group and RAK Customs Collaborate For Enhanced Courier Services

(October 30, 2014)

The Customs Department of Ras Al Khaimah has signed an agreement with Emirates Post Group to provide courier services to its domestic and international customers. Dr Mohammed Abdullah Al Mahrazi, Director General of the Department and Mr. Ibrahim Bin Karam, Chief Commercial Officer of Emirates Post Group were present at the signing ceremony in Ras Al Khaimah. … Continue reading Emirates Post Group and RAK Customs Collaborate For Enhanced Courier Services

Tips for Effective Customer Complaint Management

(October 30, 2014)

Effectively handling customers’ complaints is one of the most important aspects for a company to consider in order to provide a better overall experience. Complaints are also an important way for gathering valuable feedback which could be used to evaluate the performance of an organization. On the customer’s part a complaint is a mere dissatisfaction … Continue reading Tips for Effective Customer Complaint Management

Macy’s and Bloomingdale’s to Open in Abu Dhabi by 2018

(October 29, 2014)

Two leading US retail brands plan to setup stores in Abu Dhabi’s Al Maryah Island by 2018. Bloomingdale’s already has a store in Dubai, but for Macy’s, this would be its first venture in the Middle East. Macy’s and Bloomingdale’s are popular US brands specializing in clothing, accessories along with home and beauty products. Gulf … Continue reading Macy’s and Bloomingdale’s to Open in Abu Dhabi by 2018

Emirates Launches Flights and Customer Contact Center in Budapest

(October 29, 2014)

Emirates Airlines has started a daily non-stop service to Budapest, which is its first entry into Hungary. Emirates will be using the Airbus A330-200 aircraft in a two-class configuration for its daily flight to Budapest. The airline has also launched a customer contact center in the Hungarian Capital creating 300 jobs. Thierry Antinori, Executive Vice … Continue reading Emirates Launches Flights and Customer Contact Center in Budapest

Mobily Introduces ‘Wajid Smart’ Postpaid Package for Customers

(October 28, 2014)

Mobily has unveiled the new Wajid Smart package, as part of new “Wajid” postpaid portfolio. The new package offers several innovative features including 5000 minutes talk time within Mobily network, while the package allows 500 minutes talk time with numbers from other networks. 5,000 SMSs within the network, while 500 off-net SMSs are also part … Continue reading Mobily Introduces ‘Wajid Smart’ Postpaid Package for Customers