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Qatar Islamic Bank Adds New Technology for Secure Visa Payments

(November 13, 2014)

In an effort to provide its customers with a better customer experience, Qatar Islamic Bank announced a latest security feature which aids authentication for online payments for its visa credit cards. The bank has added “3D Secure Technology” for all Visa card holders, which is a password-protected authentication system offering foolproof identification confirmation mechanism. The … Continue reading Qatar Islamic Bank Adds New Technology for Secure Visa Payments

Preparing the Workforce for Great Customer Service

(November 13, 2014)

Companies often spend millions of dollars to increase value for customers and build loyalty. While this is critical for a company’s sustainability and growth, it is also as important to look after company employees, who will be the ones looking after the customers. If employees love the company and are happy to work for it, … Continue reading Preparing the Workforce for Great Customer Service

Launch of Dubai Tram to Add to Passenger Convenience

(November 12, 2014)

The tram services have been started in Dubai after a spectacular inauguration on Tuesday with a fireworks display. Dubai Tram is a multibillion dollar project and has been developed to provide a highly efficient transit experience to travelers. The tram is likely to improve mobility within Dubai in general, add to tourist growth and also … Continue reading Launch of Dubai Tram to Add to Passenger Convenience

DEWA Launches Service for Easy and Quick Bill Payment

(November 12, 2014)

DEWA partners with 19 UAE banks to enhance payment services for its customers, by offering secure and private electronic bill payments. Dubai Electricity and Water Authority (DEWA) has seen a growth in customers using electronic channels to make payment for their bills. Customer numbers have been on an increase each year, for which DEWA has … Continue reading DEWA Launches Service for Easy and Quick Bill Payment

Top Strategies for Better Client Communication

(November 12, 2014)

Businesses around the world need to have reliable, consistent and frequent communication with their clients in order to provide high quality customer experience. Failing to do so can jeopardize their relationship with customers, and could lead to dwindling loyalties and eventual loss in market share. Businesses need to target consumers through the right modes of … Continue reading Top Strategies for Better Client Communication