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A Guide to Great Online Customer Service

(February 20, 2014)

Customer satisfaction is one of the basic ways to measure the success and failure of a business and in recent times it has become of prime importance in an online environment. Social media has made it possible for people to review and rant against online merchants they are not happy with and those reviews reach … Continue reading A Guide to Great Online Customer Service

No Hassle of Paying Cash on Dubai Taxi

(February 20, 2014)

Dubai Taxis will be accepting credit, debit and Nol cards for payment from customers. The initiative of Dubai becoming a Smart city is looking to achieve many goals, one of which is Dubai Taxi service accepting Nol, Debit and Credit cards for payment. Visitors and residents don’t need to worry about the hassle of carrying … Continue reading No Hassle of Paying Cash on Dubai Taxi

Al Hilal Bank to Set Out Using ID Cards for ATM Transactions

(February 19, 2014)

Allowing customers to withdraw cash from ATM machines with their Emirates ID cards, Al Hilal bank would be the first one in the entire UAE to deploy this technology-fueled service. According to the bank’s spokeswoman, the service would be inaugurated in a few months’ time as it just reached the final phase of testing yesterday, … Continue reading Al Hilal Bank to Set Out Using ID Cards for ATM Transactions

Rent-a-Car Firms Denied Permission to Seize Passports or Identity Cards of Customers

(February 19, 2014)

Authorities have declared it a violation of law to keep customer passports as security deposits in Dubai. Car rental firms in Dubai are no longer allowed to keep passports and ID cards from customers as collaterals of renting a car from the firm. Brigadier Dr Mohammad Al Murr, Director of the Human Rights Department of … Continue reading Rent-a-Car Firms Denied Permission to Seize Passports or Identity Cards of Customers

Abu Dhabi Airport Welcomes 1.5 Million Passengers in Just One Month

(February 19, 2014)

Abu Dhabi Airport becomes a global hub of the Middle East for passengers around the world. Abu Dhabi International Airport witnessed a 14.5 percent increase in customers in January this year as compared to the same last year. According to a statement, 1.5 million passengers traveled through the airport in January this year. The Aircraft … Continue reading Abu Dhabi Airport Welcomes 1.5 Million Passengers in Just One Month