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Customers to Save on Roaming Charges by Renting iPads

(February 24, 2014)

Instead of using their own device, customers traveling to the UAE can simply rent an iPad to avoid extra roaming charges. Tablet office and Electronic Equipment Rental LLC, a German-based company is now delivering their customers the service of 4G LTE (long term evolution) data package. The company charges a total of Dh 75 per … Continue reading Customers to Save on Roaming Charges by Renting iPads

New Ford and Lincoln Showroom Opens in the Heart of UAE

(February 24, 2014)

Ford and Lincoln showroom in Emirates will also have approved pre-owned cars and Ford Trucks. A new showroom by Premier Motors, the official Ford and Lincoln dealer for Abu Dhabi and Al Ainhas been set up in Mussafah, which will enable customers to easily reach the Ford and Lincoln products. The showroom was inaugurated by … Continue reading New Ford and Lincoln Showroom Opens in the Heart of UAE

Live Chat to Boost Customer Service for Businesses in UAE

(February 21, 2014)

Hamza Nasir from LiveAdmins JLT spoke to Abu Dhabi Radio Station about improving customer service for businesses through live chat service. In a radio interview on February 20th, Hamza Nasir, Director Strategic Relations at LiveAdmins JLT spoke about how his company’s software delivers customer service to multiple websites of clients around the globe.  He highlighted … Continue reading Live Chat to Boost Customer Service for Businesses in UAE

Emirates Airlines Pockets the Most Valuable Airline Brand in the World

(February 21, 2014)

Emirate’s quality customer service brings it to the top of the list in 2014. Emirates Airline has scored the most valuable airline brand in the world for the third time in a row, as per The Finance Global 500 report for 2014. The Airline is at the 234th position in the list of the report … Continue reading Emirates Airlines Pockets the Most Valuable Airline Brand in the World

How Mystery Shopping Can Improve Customer Service

(February 21, 2014)

Mystery shopping is a popular tool used by businesses to measure the quality of their services or product delivery from the consumer perspective. Many times the actual delivery at the retail outlet is not up to par with the company’s policies and claims and mystery shoppers can help the company identify whether their frontline staff … Continue reading How Mystery Shopping Can Improve Customer Service