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DHA Uses ‘Twitter Clinic’ To Solve Queries about Medical Fitness Screening

(April 11, 2014)

The Medical Fitness Department of the Dubai Health Authority (DHA) took to twitter clinic to solve patients’ queries and also to inform them about the medical fitness process where Maisa Al Bustani, Director of Medical Fitness, responded to the queries on DHA’s twitter account. The whole virtual activity turned out to be really fruitful as … Continue reading DHA Uses ‘Twitter Clinic’ To Solve Queries about Medical Fitness Screening

Dubai Metro will be running at 10 am this Friday

(April 11, 2014)

Metro running hours extended exclusively for this Friday only in order to accommodate Gitex customers Dubai Metro is looking to improve its customer service for both Red and Green Line passengers. The Metro will be operating at 10 am this Friday which is April 25th, to deliver a convenient customer experience for the Gitex shopper … Continue reading Dubai Metro will be running at 10 am this Friday

Al- Kifaf to Have a DM Customer Service Center

(April 11, 2014)

The project is said to cost a total of Dh 24m and work is forecasted to begin by May this year. Director General of the Dubai Municipality Hussain Nasser Lootah announced that Shaikh Hamdan bin Rashid Al Maktoum, Deputy Ruler of Dubai and UAE Minister of Finance, who is also Chairman of Dubai Municipality, has … Continue reading Al- Kifaf to Have a DM Customer Service Center

Al Tayer Motors Workshops Lead Ford’s Service Excellence Certification in Middle East

(April 10, 2014)

Al Tayer Motors, the official Ford and Lincoln importer-dealer in the UAE, has made it to the top of Ford Motor company’s 2013 Middle East Service Excellence accreditation rating for its post sales service centers situated at Al Quoz, Sheikh Zayed Road, and Al Khabesi in Dubai, and in Ras Al Khaimah. Premier Motors, the … Continue reading Al Tayer Motors Workshops Lead Ford’s Service Excellence Certification in Middle East

Strategies for Airlines to Take Off Towards Customer Satisfaction

(April 10, 2014)

Providing exceptional customer service is often seen as an art, where companies plan to amaze the customer in several ways so he or she stays satisfied. The Airline Industry is such, that it should be functioned by strategy and plans, that are synced throughout the company (airline) departments, ensuring customer satisfaction. The basic goal to … Continue reading Strategies for Airlines to Take Off Towards Customer Satisfaction