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United Arab Bank Launches Desk to Support Turkish Businesses in the UAE

(December 10, 2013)

Seeking strong traction with Turkish business community in the UAE, United Arab Bank (UAB), the fastest growing bank in the Middle East, has established a desk particularly to assist Turkish business in the UAE. Not only this support holds promise for local businesses but also for UAE businesses trading in the Turkish market. After forming … Continue reading United Arab Bank Launches Desk to Support Turkish Businesses in the UAE

Customers of HSBC in UAE and Gulf are Enraged With Poor Service From the Company

(December 9, 2013)

HSBC customers were dissatisfied and angry over the technical defect that hindered them from withdrawing cash from the ATMs or make use of their credit or debit cards. HSBC was proactive and instantly posted the news of the  technical  glitch on twitter to broadcast it to all its customers, but could not control their rage … Continue reading Customers of HSBC in UAE and Gulf are Enraged With Poor Service From the Company

Integration of Government and Private Services on the Mobile Platform

(December 8, 2013)

Target 2020: Your mobile phone is all that you will need to access services. Now Emirati citizens will be able to sit in the comfort of their living room to access and process services offered by most government agencies and private institutions. Citizens would have an instant access to the public and private information and … Continue reading Integration of Government and Private Services on the Mobile Platform

Dubai’s Atlantis the Palm is All Geared to Break World Records of Dazzling Fireworks on New Year’s Ever

(December 6, 2013)

Dubai is looking forward to seeing fabulous fireworks this year, in the hope to break all world records to date. The grand hotel of Dubai, The Atlantis, is promising the people of Dubai an eye- catching show of fireworks that has never been seen before.  The guests eating at the hotel’s royal gala dinner will … Continue reading Dubai’s Atlantis the Palm is All Geared to Break World Records of Dazzling Fireworks on New Year’s Ever

Behavioral Science and Customer Service (An Interrelational Analysis) Part-2

(December 6, 2013)

Principles of behavioral science unequivocally lead to better customer service by telling us what really makes people tick. Service is then just about positive manipulation of interactions so that customers inevitably start skewing towards loyalty. Creating an experience that really gets under your customers’ skin is a cinch once you grasp the psychological underpinning of … Continue reading Behavioral Science and Customer Service (An Interrelational Analysis) Part-2