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ADEC Public Opinion Survey: 40.2% Parents (UAE Nationals) Have Expressed Dissatisfaction Over School Fees

(December 17, 2013)

Abu Dhabi Education Counsel has declared the results of its year 2011-2012 ‘public opinion survey’, which witnessed the participation of 52,534 parents and guardians from across 445 private and public schools in Abu Dhabi. The survey results indicate unsatisfactory customer experience . Survey statistics revealed that only 56.22% parents have satisfaction with the tuition fees … Continue reading ADEC Public Opinion Survey: 40.2% Parents (UAE Nationals) Have Expressed Dissatisfaction Over School Fees

UAE Touch Generation: Tablet-Empowered Kids

(December 17, 2013)

Electronics giant Samsung announces the launch of ‘The Galaxy Tab 3 Kids’, with educational tools and safety features, designed specifically for children. As per the company statistics, almost 70% of the tablet owners share the devices with their children. The new GALAXY TAB 3 KIDS has been specifically designed for children to get entertainment within … Continue reading UAE Touch Generation: Tablet-Empowered Kids

Visa Delays & Hassles Out The Window, Emiratis to Travel Visa Free To the EU

(December 17, 2013)

Starting next year, citizens of the U.A.E will be granted visa free entries to all 28 countries of the European Union. The Schengen visa free waiver, set to take effect for the UAE by mid-2014 will be an invaluable Customer Service & Comfort measure for the Emirati people.  Delays and hassles at EU state embassies … Continue reading Visa Delays & Hassles Out The Window, Emiratis to Travel Visa Free To the EU

A Peace of Mind for Etisalat Customers: Enjoy Optimal Data Usage with New Mobile Packages

(December 16, 2013)

Etisalat, keeping a pace towards customer excellence, has recently launched two new mobile data packages for the smartphone and tablet users. These data packages are specifically tailored towards high data users, with a provision of 20GB access, just for Dh449 and unlimited data package for Dh999. As per Telecommunication Regulatory Authority (TRA) recent statistics, the … Continue reading A Peace of Mind for Etisalat Customers: Enjoy Optimal Data Usage with New Mobile Packages

Why Companies Should Hire Good Customer Service Reps?

(December 13, 2013)

Providing memorable customer support sets you apart from your competition. But to make that happen, you have to build a customer support team that has the skills and temperament to effectively solve your customer’s issues and positively represent your company. Finding customer service reps with certain fundamental skills, is actually more important than having an … Continue reading Why Companies Should Hire Good Customer Service Reps?