Press Releases

Government Contact Centre Summit Middle East

(March 12, 2015)

Middle East’s only government-focused contact centre event is taking place in Dubai, UAE from 17th-20th May 2015.

The Department of Transportation (DOT) UAE, Emirates Identity Authority (EIDA), Dubai Trade, Dubai Police, Dubai Electricity and Water Authority (DEWA), Roads & Transport Authority (RTA) Dubai and many more will be at this event. Participants can learn about the current contact centre strategies and requirements of these organizations.

The event will also feature an award which will give you the opportunity to position your entity as a regional leader in customer service excellence and showcase your achievements and expertise in front of key government entities in the GCC.

The conference agenda can be downloaded at

For registration and more information, email: or call +971 4 360 2800 will be covering this event as a Media Partner.


Date: 17-20 May, 2015

Venue: Dusit Thani Dubai, UAE

For more information, click here