CustomerService.ae to Host “Human Skills for 2020” Experiential Training Workshop
admin (March 1, 2018)
Dubai, U.A.E. – February 28th, 2018 – CustomerService.ae, GCC’s leading customer service portal, will conduct an experiential training-based workshop on Human Skills for 2020 on April 16, 2018 in Dubai.
Trainers Hamza Nasir, Saad Tariq and Talal Saiyer will all demonstrate ten of the most sought-after skills for professional growth using experiential learning methodologies at the event.
Hamza Nasir, Director Strategic Relations at CustomerService.ae said, “We live in exciting times! Gone are the days where employees are expected to do repetitive tasks over and over. Despite all this automation, it is nearly impossible for artificial intelligence to compete against humans in roles that require the demonstration of social finesse, empathy, and emotional intelligence. With a futuristic agenda and a game-based learning model, this workshop is designed to enhance the participant’s human skills – and ensure their employability across all industries in the near future.”
Over the course of a day, the participants will explore problem-solving, critical thinking, people management, cognitive flexibility and many other essential human skills necessary for the competitive marketplace of the future. The engaging game-based workshop format encourages attendees to participate in the activities by collaborating together in a professional yet fun learning environment. This workshop is beneficial for professionals at all levels who seek to maximize their at-work performances, become stronger leaders and add more value to their organizations.
The Human Skills for 2020 workshop offers a great networking opportunity to its participants as well as its sponsors. Along with early bird & group discounts, there are also many other exciting giveaways for the attendees.
Update: The event will now be held on July 2nd, 2018
CustomerService.ae is the only resource in the GCC region which publishes best practices, expert interviews, in-depth articles and industry reports to enhance the customer experience for all types of businesses. It is also offering all-in-one social media management and DIY productivity games for customer service departments.
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