Are your people making the most of these uncertain times by coming across as professional advisors addressing the needs of prospective customers, when providing them with a service? Our innovative blended learning program on Sales Skills is designed to provide both aspiring and seasoned professionals involved in interacting with your customers using different mediums, with proven techniques and strategies to help them become better salespeople.
The program looks at planning; how delegates can make the optimum use of their time, develop their sales process, capitalize on key selling skills, question & listen, and create effective sales presentations with meaningful negotiation tactics & closing techniques. Using a practical and relevant approach to increase your sales acumen and this program is designed to be comprehensive, motivational, highly interactive and fun.
Develop effective persuasion skills/strategies, learn to create rapport, adapt communication styles and navigate through your sales process to match customer needs & expectations, and close more sales.
This workshop empowers you to
By the end of this course, participants will know how to:
Develop sales/growth mindset and attitudes that drive commitment to targets
Map sales cycle with flexibility to buyers’ process and purchase behaviors
Qualify prospects and existing customers for new business opportunities
Plan for successful customer interactions with an objective in mind
Create positive first impression and persuasive conversation/interactions
Articulate compelling product/service value proposition to buyers’ unique needs
Sharpen active listening skills for customer discovery and stronger relationship
Overcome objections and reservations with closing techniques
Nurture and engage prospects for more selling opportunity and deeper relationships
Apply communication styles that resonate with individual customers for better results
Our programs combine Experiential and Conceptual learning techniques to help participants develop the skills, attitudes and approaches for effective workplace performance.
IDEAL NUMBER OF PARTICIPANTS