Author

How to Offer Great Customer Service on a Budget

(April 11, 2017)

Research suggests that for customers of today, effective client care and positive consumer experiences are a decisive factor in staying loyal to a business. If you are a startup or a small business, how do you manage to offer great service without having a large budget? One of the most important elements is to focus … Continue reading How to Offer Great Customer Service on a Budget

Handling a Customer Service Nightmare

(April 5, 2017)

Customer service excellence is the ultimate goal customer service representatives of any organization, conglomerate or startup, aim to accomplish. In a perfectly logical world, every interaction could be made impeccable with just the right formula. However, this is impossible since humans can be complicated and unpredictable. It has been recurrently proven that people tend to … Continue reading Handling a Customer Service Nightmare

Dmg

(April 3, 2017)

Dmg events serves customers globally through in person and virtual offerings designed to meet their continually changing needs.

Informa

(March 30, 2017)

Informa is a leading business intelligence, academic publishing, knowledge and events business, operating within the knowledge and information economy.

Fleming

(March 30, 2017)

Fleming creates critical business connections, providing business professionals with knowledge and market insights needed for further growth.