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GITEX Technology Week

(April 15, 2016)

Bringing the largest global startup movement to Dubai, GITEX Startups supports grassroot innovation by enabling entrepreneurs from 30+ countries.

Why Customer Retention is becoming high priority for companies

(April 15, 2016)

0 percent of a company’s revenues are generated by 20 percent of their existing customers.

4 Essential Customer Service Recovery Measures

(April 14, 2016)

It is almost impossible to avoid fallouts in customer service. A sandstorm might not allow you to deliver a customer’s product to the delivery address. Your computer system might crash and mess up all the orders. An important employee might resign without notice and leave you with essential work that has to be completed on … Continue reading 4 Essential Customer Service Recovery Measures

Future Technology Week

(April 12, 2016)

Future Technology Week is hosted by the DWTC which provides more than three decades of experience in delivering world-class events in the Middle East.

3 Tips for Delivering a Personalized Customer Experience

(April 12, 2016)

The need for creating personalized customer experiences has become all the more important as customers prefer businesses which invest time and effort in providing tailored products and services that cater to their unique demands and expectations. Be it brick-and-mortar outlets or online stores, the need is to differentiate yourself from other companies to win customers. … Continue reading 3 Tips for Delivering a Personalized Customer Experience