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Air Arabia in a bid to enhance convenience and improve customer service for its valued customers will now offer four flights to Doha every week starting from February 22. The airline will begin flights from its hub in Ras Al Khaimah to Doha, which is Qatar’s capital city. Adel Ali, group CEO of Air Arabia … Continue reading Air Arabia Launches New Flights From Ras Al Khaimah to Qatar

CHBO LLC

(February 19, 2015)

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The partnership between Riyad Bank and MasterCard will give customers access to MasterCards international network of 30 million merchants. Riyad Bank and MasterCard in a joint partnership have launched a new range of MasterCard debit cards, which will replace the existing Maestro debit cards The new range of debit cards will enhance customer service experience … Continue reading Riyad Bank and MasterCard Collaborate to Launch Riyad Bank Debit Card

In the present day, nearly everything around us is automated, whether it’s cooking food, doing business or even reserving a table at a restaurant. In this scenario, it’s hard for customer service industry to evade automation. Especially, when it offers numerous advantages to both businesses and customers such as reducing customer wait time, lowering operational … Continue reading Pros and Cons of Automated Customer Service

RTA in a bid to enhance customer service experience and increase employee satisfaction has launched a number of new initiatives. The Roads and Transport Authority (RTA) has introduced multiple initiatives for the well-being and happiness for both internal customers and external customers. The organization believes in strengthening its relationships with its customers through new and … Continue reading RTA Takes Initiative to Enhance Welfare for Employees and Customers