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Property App for Millennium Square launched by SPF Realty

(February 27, 2015)

The new smart phone app will act as a virtual marketplace for potential property buyers who can experience the apartments through 3D technology. SPF Realty, a prominent real estate broker in UAE has introduced the Millennium Square mobile app, which is the location’s first-of-its-kind Augmented Reality (AR) application for a premium residential project. The cutting … Continue reading Property App for Millennium Square launched by SPF Realty

4 Tips to Increase Repeat Business

(February 26, 2015)

Many retailers believe that constantly working on gaining new customers is the key to generating profit. That is why majority of their marketing campaigns are focused on attracting new customers. However, in reality this notion is not quite true because several studies have shown that it’s the repeat customers which enable organizations to generate more … Continue reading 4 Tips to Increase Repeat Business

First Electric Vehicle Charging Station Inaugurated in Dubai

(February 26, 2015)

Dewa is looking to create a more energy efficient Dubai through introduction of electric vehicle charging stations to improve service experience for residents and visitors. Sheikh Ahmed bin Saeed Al Maktoum, Chairman of the Dubai Supreme Council of Energy opened the first electric vehicle charging station in Dubai, at the Dubai Electricity and Water Authority’s … Continue reading First Electric Vehicle Charging Station Inaugurated in Dubai

5 Reasons Why Service Consistency Matters to Customers

(February 25, 2015)

One of the most important consideration for customers in choosing a particular brand is consistency in service delivery. A survey conducted by McKinsey & Company across 14 different industries revealed that customer journey is important for customers. The study concluded that pleasing customers with the expected level of quality increases customer satisfaction by 20 percent … Continue reading 5 Reasons Why Service Consistency Matters to Customers

7 Essentials of Proactive Customer Service

(February 25, 2015)

When it comes to customer service, most businesses rely on the conventional reactive approach since it is inexpensive and predefined. Customers are not the same as they were a couple of decades ago, they are more sensitive and demanding now, so the ways in which customer support is delivered also needs modification. Proactive customer service … Continue reading 7 Essentials of Proactive Customer Service