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SCTDA ‘Marhabtain’ Initiative to Train for Enhancing Visitor Experience in Sharjah

(May 18, 2015)

Under the ‘Marhabtain’ initiative 5,000 taxi drivers will undergo training in order to improve service experience. Sharjah Commerce & Tourism Development Authority announced the launch of tourism training program under the ‘Marhabtain’ initiative. Under the first phase of the initiative Sharjah taxi drivers will be given professional training over a period of one to two … Continue reading SCTDA ‘Marhabtain’ Initiative to Train for Enhancing Visitor Experience in Sharjah

How to Devise a Marketing Strategy for Different Kinds of Customers

(May 18, 2015)

The crucial factor for the success of any business lies in understanding the expectations of different kinds of customers and their buying behavior. A marketing campaign launched without knowing the mindset of various customers is likely to fail. If you want to sell to different kinds of customers successfully; you need to market your products/services … Continue reading How to Devise a Marketing Strategy for Different Kinds of Customers

CustomerService.ae Preparing for GITEX 2015 in Dubai

(May 15, 2015)

After the overwhelming response at GITEX last year, CustomerService.ae, is once again preparing to participate in GITEX Technology Week being held from 18th-22nd October 2015.

Vodafone Qatar Announces Major Upgrades to Its Network for Better Customer Experience

(May 14, 2015)

Vodafone, in an announcement, revealed that it has the fastest data network in Qatar. The telecom giant also stated that it is offering the widest 4G+ coverage in the region. The company will also be undertaking substantial upgrades and expansions of their 3G & 4G network. Kyle Whitehill, CEO, Vodafone Qatar, said that Vodafone is … Continue reading Vodafone Qatar Announces Major Upgrades to Its Network for Better Customer Experience

Understanding and Building Better Customer Relationships

(May 13, 2015)

Building long term relationships with customers is essential for the growth and success of any business. Offering personalized services helps in client retention and loyalty. The quality of customer service interactions must be consistent throughout the customer lifecycle in order to build trust and develop a strong relationship with customers. Many repeat customers prefer dealing … Continue reading Understanding and Building Better Customer Relationships